Terms of service
Terms of Service
Last updated: 18 October 2026
Welcome to Prime Living. By accessing our website or placing an order, you agree to the following terms, subject to applicable Singapore consumer protection laws.
1. About Prime Living
Prime Living is a Singapore-registered sole proprietorship selling practical home and lifestyle essentials.
Business registration number (UEN): 53532175M.
2. Products and descriptions
We aim to provide accurate product descriptions, photographs, prices and specifications.
Our automatic foaming soap dispenser is sold without soap liquid unless explicitly stated otherwise.
Product photographs may have enhanced lighting or backgrounds for presentation. Actual product design, specifications and included accessories are described on the product listing.
Customers should follow the supplied instructions for charging, compatible soap mixtures, cleaning and maintenance.
3. Pricing and payment
All prices for our Singapore store are stated in Singapore dollars (SGD).
Product prices and delivery charges are shown separately before payment.
Prime Living is currently not GST-registered and does not charge GST.
Payments are processed through the payment methods available at Shopify checkout.
We reserve the right to correct genuine pricing or listing errors. Where an error affects an order, we will contact the customer before proceeding and offer an appropriate resolution, including cancellation and refund where applicable.
4. Order acceptance and availability
Submitting an order does not guarantee that an item is available.
If we are unable to fulfil an order because of stock unavailability or another genuine issue, we will contact the customer and arrange a refund or another agreed resolution.
We will not substitute a different product without the customer's agreement.
5. Shipping and delivery
We currently ship within Singapore.
Shipping charges and expected delivery times are explained in our Shipping Policy.
Customers are responsible for providing accurate delivery information. We will assist with delivery problems and assess them fairly according to applicable consumer law.
6. Returns, refunds and cancellations
Returns, refunds and order cancellations are governed by our Return & Refund Policy and applicable Singapore law.
7. Product use and safety
Customers should use products according to their supplied instructions and intended purposes.
Products should not be modified, misused or operated contrary to their safety instructions.
Please contact us if you discover a suspected product defect or safety concern.
8. Website content
Product images, photographs, descriptions, branding and other website content may not be reproduced commercially without the permission of their respective rights holders.
You must not misuse our website, submit fraudulent orders or attempt to interfere with its operation.
9. Privacy
Personal information is processed according to our published Privacy Policy and applicable data protection laws.
10. Liability and legal rights
Nothing in these terms excludes or restricts any liability or consumer rights that cannot lawfully be excluded or restricted.
These terms are governed by the laws of Singapore.
11. Changes to these terms
We may update these terms from time to time. Updates will be published on this website. Changes will not retrospectively remove rights already arising from completed purchases.
12. Contact
For enquiries about orders, products or these terms, email: